Jabra Suite for Mac also checks for available Jabra device firmware updates and then offers to easily upgrade the attached devices for optimal performance. The software allows the user to hear ring tones answer and end calls mute the microphone place and resume call on hold redial directly from the Jabra audio device and manage Bluetooth connections. Jabra Suite for Mac supports the following Mac OS versions: 10.9.x (Mavericks), 10.10.x (Yosemite) and 10.11.x (El Capitan). The devices are “grayed out,” yet available, should you once again connect the device.Īlso available is Jabra Suite for Mac, free software that enables Jabra USB audio devices to have Remote Call Control over the latest generation of softphones for Mac*. Jabra Direct will “remember” devices that you no longer have connected to PC. Status and readiness information are available via the new Direct dashboard, displaying the headset and softphone are ready for your next call. Jabra Direct features a new user interface with simple design, improved for touchscreen usage (for tablets and smart phones). Jabra Direct supports all Jabra USB devices and offers softphone compatibility for most platforms including Avaya, Cisco, ShoreTel and Skype. This FREE software enables you to personalize your Jabra device firmware-update your device for the best possible performance and to have Remote Call Control over your softphone(s). In April, Jabra made the best even better and upgraded to the new Jabra Direct. One of these benefits is the ability to adjust your sidetone.Jabra PC Suite has been the gold standard of device management software for the manufacturer. Hey, you deserve it, right?ĭownloading the Jabra Direct software provides you with several benefits. You can safely say that you’re the office expert, and probably even qualify for a raise. Once you’ve navigated your way through these steps, your sidetone has been adjusted. Here you can adjust the sidetone up to 6 decibels, and down 9 decibels. Scroll down towards the bottom of the page and select sidetone Step 5 Once you’ve downloaded the Jabra Direct application, select your specific headset model. Though useful, a lot of people want more customization of that feature which is where the Jabra Direct app comes in. This allows you to activate sidetone, or deactivate it. Some Jabra headsets have a sidetone button located on the earpiece, like the Jabra Evolve2 75 I’m using. Now that you know a little bit more about sidetone, and why it’s important, let’s go over the step-by-step process for adjusting the sidetone feature. If you’re still reading this blog, then let’s go over the details on adjusting sidetone on a Jabra headset.įor the purposes of illustration, I’ll be referencing a Jabra Evolve2 75 in this blog as it mirrors the model used in the video I referenced above. If you’d like to check it out, here’s the video It’s very short (1:20), so it wouldn’t take much time to watch. I think you might find this article interesting and informative if you want to know more about this.īefore I begin explaining how to adjust sidetone on your Jabra headset, I did want to mention that we have a short Youtube video on this subject available to view. Here’s an article that I think is helpful written by Iron Horse Trading that discusses sidetone. Some articles get into a lot of technical details, while others may leave you wanting more. There’s a fair amount of information available on the subject of sidetone. In this blog, I’m going to go over the process involved to activate, and adjust sidetone on your Jabra headset. The ability to hear our voice when we talk is referred to as sidetone. When we can’t hear ourselves, we may end up overcompensating and talk too loudly, or conversely, too quietly making us hard to hear. When we talk, we use the sound of our voice to help gauge how loud we should talk.
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